Consumer expectations and digital literacy continues to rise
Technology is strengthening consumers’ knowledge, allowing them to be increasingly empowered, understand more about their health and be engaged as an active partner in their care journey.
Growing demand and access needs
There is an increasing demand for services, as our population continues to grow and age. We also live in a geographically spread out and diverse state which leads to challenges delivering equitable services, especially to our First Nations peoples, rural and remote and other diverse communities.
Our workforce and partners require more connected and intelligent ways of working
The increasing and evolving demand of healthcare impacts our workforce, partners and the way we operate. As such we need to ensure those who deliver services in the healthcare system are appropriately equipped with the right digital capabilities.
Models of care and health needs continue to evolve
Models of care and health needs continue to evolve. Research and innovation continue to transform the way we deliver health services. Furthermore, evolving population needs, such as physical health, mental health, geriatric and palliative care for the aging population, require a sustained and targeted shift in the care we deliver.
The need for a more cost optimised and sustainable health system
Meeting the increased demand by funding the current model is not sustainable. Moreover, disruptors such as COVID as well as state and national directions for value based healthcare, are stressing the need for a health system that can adapt to meet the changing healthcare context.
New technologies can change how we live and how we deliver healthcare
Digital disruptors provide new opportunities for more intelligent and efficient care delivery. The past decade has seen rapid development and adoption of new technologies that change both how we live and how we deliver healthcare. In order to continue to deliver leading, world-class care, we need to continuously innovate and evolve.